The home of handcrafted hi fi accessories
Delivery and Handling
Please note that quoted delivery times are those set by the courier. Over 95% of next day deliveries do arrive the next working day but we are unable to guarantee this due to dependency on the courier companies and weather etc. We shall not be liable for any consequential losses caused by delivery delays.
Your security & credit card security
We value your security and have done our utmost to ensure none of your personal information is at risk while you are visiting our site. Our secure checkout facility uses PAYPAL
oscarsaudio conforms to the Distance Selling Regulations, which are designed to protect you when buying items by Mail Order.In the unlikely event you need to return anything to us, please contact us in any of the following ways; By email to email@example.com. By post to the address at the bottom of this page..Please put as much detail as possible in the e-mail in case it is possible to resolve the problem without returning the item, and still to your satisfaction. If it is necessary to return the item we will e-mail you a returns number. We ask that you include a copy of this e-mail with the returned item. Please do not return any item without first contacting us.
We will refund all unwanted and incorrectly ordered items, including the original postage, if you notify us within 14days of receiving the goods, and provided that they are returned to us in a perfect saleable condition.The return postage costs in these instances, are the responsibility of the purchaser.A full refund will be given to all faulty goods returned to us, provided that you notify us within 14 days of receiving the goods, and provided that the goods have not been abused. After the initial 14 days, if any goods are returned which you feel are faulty and not repairable, and covered by the manufacturer's warranty, these must be returned to us for inspection, together with your purchase receipt. If it is found to be a genuine fault of manufacture (not accidental damage, misuse, abuse, neglect, normal wear and tear, something that can be adjusted, or a part that can be changed), we will usually either repair or replace it free of charge. In some cases we may offer a full refund. Your standard postage costs will usually be reimbursed, but we will not reimburse any additional postage costs you paid for services such as priority delivery.
• All postage costs relating to the returning of goods will be the responsibility of the buyer (except when the goods are either faulty or incorrect and notification is given to return the goods within 7 days of receiving them).
• Warranty. All products are guaranteed for 12 months .
• In any instance, your statutory rights will be unaffected.
Ownership of copyright
The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by us and our licensors.
This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, you must not use our website.
(3) Intellectual property rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
(4) Licence to use website
You may view, download for caching purposes only, and print pages [or [OTHER CONTENT]] from the website for your own personal use, subject to the restrictions below.
You must not:
(a) republish material from this website (including republication on another website);
(b) sell, rent or otherwise sub-license material from the website;
(c) show any material from the website in public;
[(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;]
[(e) edit or otherwise modify any material on the website; or]
[(f) redistribute material from this website [except for content specifically and expressly made available for redistribution [(such as our newsletter)].]
[Where content is specifically made available for redistribution, it may only be redistributed [within your business].]
(5) Limitation and exclusion of warranties and liability
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in this disclaimer will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
[To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.]
[We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.]
[We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.]
[We will not be liable to you in respect of any loss or corruption of any data, database or software.]
[We will not be liable to you in respect of any special, indirect or consequential loss or damage.]
We may revise this disclaimer from time-to-time. The revised disclaimer will apply to the use of our website from the date of the publication of the revised disclaimer on our website. Please check this page regularly to ensure you are familiar with the current version.
(7) Entire agreement
(8) Law and jurisdiction
This disclaimer will be governed by and construed in accordance with English law, and any disputes relating to this disclaimer will be subject to the [non-]exclusive jurisdiction of the courts of England and Wales.
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Terms & conditions